Mark your calendars – you don’t want to miss Inspiration Day 2025. On 3rd April 2025, industry leaders, service providers, and technology pioneers will gather at the Hilton Old Town in Antwerp to shape the future of telecoms.
You’ll be in the right place to uncover new revenue streams, accelerate innovation, and boost customer satisfaction in an increasingly competitive market. Whether you’re looking for strategic insights or influential connections, this is an essential date in the industry diary.
Akixi: Enabling Service Providers to Monetise CX
As a leading provider of CX insights and integrations, Akixi is dedicated to supporting service providers by helping them grow revenue through value-added services. Unlike many vendors, Akixi operates exclusively through partners, never selling directly to end customers. Their core focus is empowering service providers with real-time analytics, CRM integration and a range of other services that increase customer retention and profitability.
At Inspiration Day 2025, Akixi will host an exclusive breakout session, historically drawing a large audience of service providers, eager to understand how analytics and integration can support margin growth. This session will highlight how Akixi’s core solutions – CXA (Customer Experience Analytics) and CXI (Customer Experience Integration) – can help customers gain deeper insights into caller interactions, optimise operations, and ensure every call counts in a competitive, fast-moving world.
Maximising Growth Through Customer Experience Analytics
For service providers, success is increasingly tied to how well they understand and enhance their customers’ CX environment. By offering advanced CX analytics and integration tools, service providers can develop new revenue streams, improve customer satisfaction, and drive long-term retention.
Real-time analytics empowers businesses to identify caller trends, track call centre performance, and optimise resource allocation. With seamless CRM integration, businesses will gain a comprehensive view of customer touchpoints, leading to more personalised and productive caller experiences.
By embedding analytics and integration into value propositions, service providers can differentiate themselves in a competitive market while simultaneously increasing their profitability and customer loyalty.
A Prime Opportunity for Networking and Partnerships
Inspiration Day 2025 isn’t just about gaining insights. Whether you’re hoping to collaborate with technology vendors, strengthen your existing service portfolio, or find innovative ways to increase revenue, this event provides a welcoming and engaging space to connect with industry peers.
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Be part of the conversation that will shape the future of telecoms
