Find out how Netaxis supports operators which help enterprises maintain customer ownership – a vital component of business strategy. … Read More
Inspiration
Inspiring content from our experts
Discover unique perspectives and in-depth analysis of the telecoms and unified communications industry. Be inspired by cutting-edge technologies and market trends, as we explore the ever-evolving landscape of telecommunications through our engaging and informative content.
Gen Z and the future of telecoms
Find out why Gen Z is the future of telecoms and how it can bring innovation to the industry as people who instinctively know how tech works. … Read More
Communities of interest are vital in the world at large
Find out why communities of interest are vital and about Netaxis as an active participant in the telecommunications community. … Read More
Enhancing CRM with telecommunications operators’ UC and voice capabilities: Opportunities and examples
Find out approaches of enhancing CRM with the Unified Communication (UC) and voice capabilities of telecoms operators. … Read More
Maximizing customer satisfaction with automation and short timers in telecommunications services
Learn how prioritising automation and short timers can maximize customer satisfaction and drive revenue growth in telecommunications services … Read More
Adapting to the rapidly growing unified communication market: The importance of a flexible service platform for telecoms providers
Find out why flexible service platforms are important for telecom providers and how to stay ahead of the competition … Read More
Microsoft Operator Connect or Direct Routing that’s the question
Find out the difference between Microsoft Operator Connect and Direct Routing and their implementation models. … Read More
Harness the power of routing management platforms
Learn about Session Routing Engines and multi-cloud, multi-vendor enterprise VoIP to revolutionise your network management. … Read More
Artificial intelligence (AI) is rapidly transforming the telecommunications industry
Learn how the telecommunications industry leverages Artificial Intelligence to benefit network, security, customer service and experience. … Read More
Optimizing CX in service provider’s UC services
Find out why Service Providers should focus on automation and short-timers to deliver better customer experience in the UC space. … Read More
Improving customer relationships and retention: The power of adding fixed voice numbers to UC seats
By combining a fixed voice number with a Unified Communications solution such as Microsoft Teams, Cisco BroadWorks can significantly improve the relationship between an Enterprise and its customers. It allows an Enterprise to reach out to the same customer employee … Read More
Embrace the future: Optimize your telecoms operations by launching a Session Border Controller (SBC) as a Service
The rapid evolution of communication technology has revolutionised the way telecoms operators provide their services. One of the most critical components of today’s communication networks is the Session Border Controller (SBC). As a vital part of modern telecoms infrastructure, SBCs … Read More